Was Your Data Stolen?

You May Be Entitled To Compensation

If you were a Spotify customer between April 9, 2020, and November 12, 2020, your sensitive personal information may have been compromised.

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Data Breach
If you were a Spotify customer between April 9, 2020, and November 12, 2020, your sensitive personal information may have been compromised.
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Frequently Asked Questions

What is this case about?

On November 12, 2020, Spotify discovered a vulnerability that inadvertently exposed user account information to certain third-party business partners. The vulnerability existed from April 9, 2020, through November 12, 2020. The information exposed included email, address, display name, password, gender, and date of birth. Spotify initially requested users reset their passwords but then eventually gave them notice of the data breach in December 2020.

On November 12, 2020, Spotify discovered a vulnerability that inadvertently exposed user account information to certain third-party business partners. The vulnerability existed from April 9, 2020, through November 12, 2020. The information exposed included email, address, display name, password, gender, and date of birth. Spotify initially requested users reset their passwords but then eventually gave them notice of the data breach in December 2020.

No, this is not a class action lawsuit. Your individual arbitration claim will be decided on its own facts, which is why we ask for more information than is normally required when signing up for a class action settlement.

Arbitration means that instead of having your claim or dispute heard by a judge or jury in court, it will be decided by a neutral arbitrator in a private forum. Arbitration is something the parties agree to, usually as part of a contract that they enter into at the beginning of their relationship. Many companies have arbitration provisions in contracts that they enter into with individual consumers, employees, small businesses, or investors. Arbitration is sometimes called “alternative dispute resolution,” “ADR” or “private dispute resolution.”

Many consumer agreements or services have mandatory arbitration provisions in their agreements and/or terms of use, along with class action waivers. You probably unwittingly signed these agreements, such as with banks and credit card companies, even if you’ve never seen them. They are also found in many online click-through agreements, such as travel, shopping, gaming, or entertainment sites. These clauses not only require you to arbitrate your claim, but to do so individually.

Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.

Most of the time, arbitration can be conducted either by telephone or through documents provided by you and the company.