HBO Max Subscriber?

You May Be Entitled to Compensation Up to $2,500

HBO may be violating the privacy rights of HBO Max subscribers by disclosing the personally identifiable information of its users, including a record of every video they watch, to Facebook without their consent. This violates federal law that requires written consent of users to share video watching information.  We are bringing claims of up to $2,500 for HBO Max subscribers who had their video watching history shared without written consent.

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HBO's Illegal Practices
Under federal law, a streaming service cannot share their customers’ personally identifiable information and video watching history unless it first tells its users about its practices and obtains written consent.
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Frequently Asked Questions

What is this case about?

This is a case about data privacy.  We allege that HBO is violating the privacy rights of HBO Max subscribers by disclosing its users’ personally identifiable information, including a record of every video they watch, to Facebook that should not be disclosed without obtaining user consent.  The personally identifying information that we allege HBO is transmitting to Facebook includes the URL a subscriber has accessed along with the video’s title, content, series name, episode number, and title, and their Facebook ID.  We allege that the combination of this information is sufficient to identify individual subscribers and their entire viewing history.  We intend to bring individual arbitration claims against HBO for violating state consumer protection laws and the Video Privacy Protection Act, which awards statutory damages of $2,500 per violation.

This is a case about data privacy.  We allege that HBO is violating the privacy rights of HBO Max subscribers by disclosing its users’ personally identifiable information, including a record of every video they watch, to Facebook that should not be disclosed without obtaining user consent.  The personally identifying information that we allege HBO is transmitting to Facebook includes the URL a subscriber has accessed along with the video’s title, content, series name, episode number, and title, and their Facebook ID.  We allege that the combination of this information is sufficient to identify individual subscribers and their entire viewing history.  We intend to bring individual arbitration claims against HBO for violating state consumer protection laws and the Video Privacy Protection Act, which awards statutory damages of $2,500 per violation.

The Video Privacy Protection Act (“VPPA”) is a law passed by Congress in 1988 that places restrictions on video service providers, including websites, apps, and streaming services, from disclosing information about an individual’s video history. Under the VPPA, video service providers are prohibited from “knowingly disclosing” personally identifiable information in combination with the titles of videos, such as TV shows and movies, to third parties without the user’s written consent.

Arbitration is a private dispute resolution process. Your claim will not be filed in court. Your claim will be decided by an arbitrator, who is a neutral person chosen by you and the company. We can select an arbitrator for you who is fair and neutral.

Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.

Most of the time, arbitration can be conducted either by telephone or through documents provided by you and the company.

No, this is not a class action lawsuit. Your individual arbitration claim will be decided on its own facts, which is why we ask for more information than is normally required when signing up for a class action settlement.