Do you have an AT&T account?

You May Be Entitled to Compensation

AT&T charges an administrative fee of $1.99 per month per line to its individual subscribers. AT&T claims the fee is to cover the cost of certain government fees and charges.  However, unbeknownst to many subscribers, the administrative fee is not a government fee or tax. The administrative fees are charged to recoup AT&T’s costs.  For many consumers, the fees can add up to hundreds of dollars over the course of your AT&T service. Sign up here to seek to recover compensation, including up to triple the fees you paid depending on which state you live in.

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AT&T's Illegal Practices
AT&T is violating the rights of consumers by failing to adequately disclose its practice of charging monthly administrative fees when advertising its postpaid wireless plans.
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Frequently Asked Questions

What is this case about?

This is a case about AT&T’s disclosure of certain administrative fees.  We allege that AT&T is violating the rights of consumers by failing to adequately disclose its practice of charging monthly administrative fees when advertising its postpaid wireless plans to consumer. Once consumers sign up for AT&T service, we allege that the company does not disclose to consumers that the administrative fee is not a government-imposed tax or surcharge.  AT&T unfairly raises the administrative fee on consumers even though its costs to comply with government regulations have actually decreased in recent years.

This is a case about AT&T’s disclosure of certain administrative fees.  We allege that AT&T is violating the rights of consumers by failing to adequately disclose its practice of charging monthly administrative fees when advertising its postpaid wireless plans to consumer. Once consumers sign up for AT&T service, we allege that the company does not disclose to consumers that the administrative fee is not a government-imposed tax or surcharge.  AT&T unfairly raises the administrative fee on consumers even though its costs to comply with government regulations have actually decreased in recent years.

We would seek a refund of the total administrative fees you paid for every line on which you have been an AT&T subscriber for the last six years.  The average AT&T subscriber has been charged $180 in administrative fees in the last six years, although your bill might be more if you have multiple lines on your account.  In addition, many states have consumer protection laws that could entitle you to up to three times the fees you paid, or a specific amount regardless of the fees you paid. Depending on which state you live in we would also seek those amounts as part of the claim.

If you are the primary accountholder, you should submit a claim and include you primary AT&T phone number on the account.  You will then receive a link to fill out additional information about the claim, including listing the additional lines associated with your AT&T account.

No, this is not a class action lawsuit. Your individual arbitration claim will be decided on its own facts, which is why we ask for more information than is normally required when signing up for a class action settlement.

Arbitration is one way to resolve your disputes with companies other than filing a lawsuit in court. It is a private process that is generally faster and less formal than court. Your claim will be decided by an arbitrator, who is a neutral person chosen by you and the company. We can select an arbitrator for you who is fair and neutral.

Once you sign up, you’ll be asked to sign our attorney-client agreement. That allows us to investigate your private arbitration claim. Then, log in to your secure client portal. All information is strictly privileged and confidential and will only be used for your claim. Answer a few more questions, upload a few documents, and we’ll take it from there. We’ll analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration.

Our fees will be a percentage of the settlement or recovery we obtain for you. That amount will depend on the rules in the state you live in. We only receive a fee if you win, and you will never owe us any money.